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PRIVACY POLICY

Effective Date: 02/06/2025
Last Updated: 02/06/2025

Beestera Soccer Training, LLC (“Beestera,” “Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services, which include:

  • Beestera Soccer App (the “App”)

  • Website: www.beestera.com (the “Website”)

  • Online Store: Hosted via Shopify (the “Store”)

  • Any other online services where this Privacy Policy is posted (collectively, the “Services”)

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
For privacy-related questions, you can contact us at:
Business Address: 125 Wolf Road, Suite 204, Albany, NY 12205
Email: staff@beestera.com
 
 
1. INFORMATION WE COLLECT
We collect different types of information depending on how you interact with our Services.
A. Information You Provide to Us
You may provide the following information when using our Services:

  • Account Information: Name, email address, date of birth (DOB), password

  • Payment Information: Processed securely via Stripe or Shopify Payments (we do not store credit card details)

  • Training Data: Video uploads, training history, player assessments

  • Customer Support Requests: Information shared when contacting us for assistance

  • Shipping & Billing Information: When making purchases through our Shopify store, including address, phone number, and order details

B. Information We Automatically Collect
When you use our App, Website, or Store, we automatically collect:

  • Device Information: IP address, device type, operating system, browser type

  • Usage Data: App interactions, session duration, crash reports

  • Cookies & Tracking Technologies: We use Google Analytics, Firebase, Shopify Analytics, and Facebook Pixel

C. Information from Third Parties
We may receive additional information from:

  • Cognito Forms (player evaluations)

  • Stripe & Shopify Payments (billing details, transaction data)

  • Social Media Platforms (if you interact with our social pages)

 
 
2. HOW WE USE YOUR INFORMATION
We use collected information to:

  • Provide personalized soccer training experiences

  • Process payments and fulfill orders (Shopify store transactions)

  • Manage memberships and subscriptions

  • Improve user experience and analyze performance

  • Send promotional emails, newsletters, and training tips (with user consent)

  • Comply with legal and regulatory obligations

 
 
3. SHOPIFY ONLINE STORE & E-COMMERCE TRANSACTIONS
If you purchase merchandise or services through our Shopify-powered Beestera Store, we collect:

  • Personal & Shipping Details: Name, address, email, phone number

  • Payment Information: Handled securely via Shopify Payments or Stripe

  • Purchase History: Order details, refunds, transaction records

Shopify uses cookies to track cart behavior and store session data. You can review Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.
 
 
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies and tracking technologies to enhance user experience.

  • Google Analytics & Firebase: Monitor app usage and website traffic

  • Shopify Analytics: Track e-commerce transactions

  • Facebook Pixel & Google Ads: Used for marketing and retargeting

You can disable cookies in your browser settings, but this may impact your experience.
 
 
5. SHARING & DISCLOSURE OF INFORMATION
We do not sell your personal information. However, we may share it in the following situations:

  • Service Providers: We share data with vendors like Google Analytics, Firebase, Stripe, and Shopify

  • Legal Compliance: If required by law, we may disclose user data to authorities

  • Business Transfers: If Beestera undergoes a merger or acquisition, data may be transferred

 
 
6. CHILDREN'S PRIVACY (COPPA COMPLIANCE)
Our App allows users under 13 only with parental consent.

  • Parental Controls: Parents can request access or deletion of their child’s data

  • Data Restrictions: We do not knowingly collect more data than necessary from children

If you believe your child has provided data without consent, email staff@beestera.com for removal.
 
 
7. DATA SECURITY & RETENTION
We implement industry-standard security measures to protect your data.

  • Secure Storage: Data is stored on Firebase and Shopify’s encrypted servers

  • Retention Policy: We keep user data only as long as necessary for our services

  • User Requests: You can request data deletion at any time by emailing staff@beestera.com

 
 
8. YOUR PRIVACY RIGHTS
Depending on your location, you have certain rights:
California Residents (CCPA Rights)
California users may request:

  • Access to personal information collected in the past 12 months

  • Deletion of personal information

  • Opt-out of data sales (we do not sell data)

Submit a request by emailing staff@beestera.com with "CCPA Request" in the subject line.
European Union Users (GDPR Rights)
If you are located in the EU, you have the right to:

  • Request access to your personal data

  • Correct inaccuracies in your data

  • Withdraw consent for data processing

To exercise GDPR rights, email staff@beestera.com with "GDPR Request" in the subject line.
 
 
9. THIRD-PARTY LINKS
Our Services may contain links to external websites, including Shopify, Facebook, Instagram, and YouTube. We are not responsible for their privacy practices. Please review their policies separately.
 
 
10. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. The latest version will be posted on our website and within the App. Continued use of our Services constitutes acceptance of any revised policy.
 
 
11. CONTACT US
For privacy-related inquiries:
Email: staff@beestera.com
Address: 125 Wolf Road, Suite 204, Albany, NY 12205

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